Shipping Information for Marka Fashion

At Marka Fashion, we strive to ensure that your orders are delivered promptly and securely. Below, you’ll find detailed information about our shipping policies, methods, and procedures.

Shipping Methods & Costs

1.Standard Shipping

•Cost: Free for orders over $75; $7 flat rate for orders below $75.

•Delivery Time: 5-7 business days.

2.Expedited Shipping

•Cost: $15 per order.

•Delivery Time: 2-3 business days.

•Order Cutoff: Orders placed by 12:00 PM (Pacific Time) will be processed the same day.

3.Express Shipping

•Cost: $25 per order.

•Delivery Time: 1-2 business days.

•Order Cutoff: Orders placed by 12:00 PM (Pacific Time) will be processed the same day.

Order Processing

•Processing Time:

Orders placed before 12:00 PM (Pacific Time) Monday through Friday are processed the same day. Orders placed after this time, or on weekends and holidays, will be processed the next business day.

•Order Confirmation:

After your order is processed, you will receive an email confirmation with your order details and tracking information.

Tracking Your Order

•Once your order ships, you will receive a tracking number via email.

•Use the tracking link provided to monitor your shipment’s progress or visit the shipping carrier’s website to track your order.

Shipping Restrictions

1.Domestic Shipping Only:

Currently, we only ship within the United States.

2.No P.O. Boxes or APO/FPO Addresses:

We cannot deliver to P.O. boxes or APO/FPO addresses. Please provide a physical shipping address.

3.Delivery Signatures:

A signature may be required for orders valued over $500 to ensure secure delivery.

Missed or Delayed Deliveries

If your package is delayed or undelivered:

1.Check your tracking information for updates.

2.Contact our customer service team at [email protected] or call +1 (323) 936-5131 for assistance.

Lost or Damaged Shipments

If your package is lost or arrives damaged:

1.Notify us within 7 days of the delivery date.

2.Provide a detailed description and photos (if applicable) of the issue.

3.We will work with the carrier to resolve the issue and provide a replacement or refund as appropriate.

Holiday Shipping

During peak holiday seasons, delivery times may be extended due to increased demand. To ensure timely delivery, we recommend placing orders well in advance.

Contact Information

For shipping-related questions or concerns, please contact us:

Marka Fashion

20 E Main St, Los Gatos, CA 95030 USA

Phone: +1 (323) 936-5131

Email: [email protected]

Thank you for choosing Marka Fashion. We are committed to delivering your orders efficiently and reliably!